Shipping policy

DELIVERY TIME

We deliver only in Finland and the regular delivery time is 3-5 working days. For made-to-order laser-marked products the delivery time is 5-7 working days.

In case the product is no longer available we will notify customer either by email or phone. The order is aimed to sent as a single delivery but in special cases the products may be delivered in several batches.

DELIVERY METHODS AND PRICES

We deliver only to addresses in Finland. We use delivery services offered by Matkahuolto and Posti. 

Delivery costs start from 5,90€. For orders over 70€ free delivery to the nearest pickup point.

You can choose from the followind methods:

Matkahuolto Lähellä-parcel to pick up point/parcel locker 5,90€

Matkahuolto Home delivery 12,00€

Posti Parcel to pick up point/parcel locker 5,90€

Posti Home delivery 12,00€

Take into account that Matkahuolto and Posti will storage packages for 7 days and after that are returned to the sender. An order not picked is not same thing as cancelled order and for every parcel returning us we will reduce 12 € as freight and handling costs. Kupilka/Plashtill Oy will refund the rest of the money with the original payment method.

PAYMENT METHODS

Paytrail Plc acts as a collecting payment service provider and is an authorized Payment Institution. Paytrail Plc will be shown as the recipient on your bank or credit card statement. Paytrail Plc will forward the payment to the merchant. For reclamations, please contact the website the payment was made to. 

 Paytrail Oyj, Business ID: 2122839-7
Innova 2, Lutakonaukio 7, 40100 Jyväskylä, FINLAND
Phone 0207181830, www.paytrail.com

You can choose from the following payment methods:

Online banks: Traditional Finnish bank buttons; Nordea, Osuuspankki, Säästöpankki, POP Pankki, Danske Bank, Handelsbanken, Ålandsbanken ja LähiTapiola. You will be lead to the page of your own bank from the online shop. Paytrail Plc will be shown as the recipient on your bank statement.
Card payments: Visa & MasterCard
Mobile payments: MobilePay, Pivo, Siirto
Invoice and instalment payment methods: Walley, OP Lasku
Apple Pay